Booking Conditions

Reservations

A 30% non-refundable deposit for safari is required at the time of booking with the balance to be paid at least 45 days before the tour begins.

Payments: wire transfer or credit card (5% commission extra charged on top of the price)

Cancellations

Prior to tour departure, for cancellations received by us in writing:

- From booking time to 1 month+1 day prior the tour start: full deposit paid is not refundable

- 1 month or less prior or no show: 100% tour cost.

- There are no refunds for unused portions of the program, and refunds will not be made to clients who do not complete the tour for any reason, whatsever amendments made to the itinerary once paid for, may result in additional costs.

Alterations of tours:

To alter route and settlements in the itinerary if necessary for the good safety of the client.

To subcontract all or part of the agreed tour, or replace a faulty vehicle and compensate hours lost, by extra safari hours or days.

To change an accommodation (hotel, lodge, tented camp, guest house, campsite etc.) with another same level accommodation.

 

Airline schedules may change and flights may be delayed or cancelled for a range of reasons including but not limited to bad weather, air traffic control delays, strikes, technical disruptions, network changes and late inbound aircraft. Accordingly, Savannah Explorers does not guarantee that the airline will be able to carry you and your baggage in accordance with the date and time of the flights specified in your booking and is not responsible for any flight change/delay/cancellation.

Insurance

It must be clearly understood that these are adventure safaris and there are certain dangers and risks which are inevitable. Whilst every care is taken for the safety and comfort of our clients, the company accepts no liability for all or any of the following:
* Damage or loss of property of any client, howsoever caused.
* Sickness, infection, injury or death of the clients, howsoever caused.
* Change of itinerary due to road or weather conditions.
* Damages, directly or indirectly, arising out of delays in departure or arrival including delays occasioned by the missing of road, rail, ship or aircraft connections.
* War, and other likely calamities which may occurs while on the safari.

All the above and other unexpected situations can arise before or during any type of vacation. Such an event might cause you to cut short your vacation or cause your trip to be cancelled all together. Unfortunately, because of the costs incurred by the tour operator, any cancellation after booking incurs financial penalties, up to and including loss of the entire package price. That's why we strongly recommend a Travel Protection Plan offered by an insurance company in your country. You can purchase an insurance online with Mondial Assistance or any other insurance company.

Liability:

The company and its agents act only as agent or agents in all matters relating to tours. The company's liability carried in its own is governed by the respective laws of the country and all claims.